Privacy Policy

1. Who We Are

DiaWise is a mobile application developed and operated by Livanelli LLC, a New Jersey limited liability company ("we," "us," or "our").

This Privacy Policy explains how we collect, use, and protect your information when you use the DiaWise mobile application (the "App").

If you have questions about this policy, please contact us at privacy@diawise.app.

2. What Information We Collect

Information You Provide

• Menu photos and food images: When you use the Scan Menu or Scan Label features, photos are transmitted to Anthropic's API to generate food guidance. Photos are not stored by us after analysis.
• Food questions: Text you enter when using Ask Anything or Cook Smart is sent to Anthropic's API to generate responses. This text is not stored by us.
• Meal logs: Records of meals and food choices you log in the app. Stored exclusively on your device.
• Glucose readings: Manual glucose entries or CGM data you connect. Stored exclusively on your device.
• Health profile: Information you enter during onboarding (diabetes type, medications, dietary preferences). Stored locally on your device.
• Email address: If you sign up for early access notifications or contact us directly.

Information Collected Automatically

• Crash reports: If the app crashes, anonymous diagnostic information may be collected to help us fix the issue.
• Anonymous usage analytics: Aggregated, non-identifiable data about which features are used to help us improve the app. This data cannot be traced back to you as an individual.

3. How We Use Your Information

We use the information we collect to:

• Provide the core features of the App, including menu analysis, food guidance, recipe suggestions, and fasting planning
• Generate AI-powered food guidance by transmitting content to Anthropic's API
• Improve the App through anonymous, aggregated usage analytics
• Respond to your questions or support requests if you contact us
• Send you launch notifications if you signed up for early access (you can unsubscribe at any time)
• Comply with legal obligations if required

4. Data Storage and Security

On-Device Storage (Health and Personal Data)

Your meal logs, glucose readings, health profile, and personal settings are stored in an encrypted SQLite database on your device only. This data is never transmitted to our servers or any third party. If you delete the App, this data is permanently deleted.

AI Analysis Data (Menu Scans, Food Questions)

When you scan a menu or ask a food question, content is transmitted over an encrypted HTTPS connection to our server, which forwards it to Anthropic's API. We do not store the content of your food queries or menu photos. Anthropic's handling of data is governed by Anthropic's Privacy Policy.

Security Measures

• All data transmitted between the App and our server is encrypted using HTTPS/TLS
• On-device data is stored in an encrypted SQLite database
• We do not maintain databases of your health or personal content on our servers
• We follow industry-standard security practices to protect any data we process

5. Third-Party Services

Anthropic (AI Guidance)

Food photos and questions you submit for analysis are processed by Anthropic's Claude API. Anthropic's use of this data is governed by their API usage policies and privacy policy. See Anthropic's Privacy Policy.

Dexcom (CGM Integration — Phase 2)

If you choose to connect a Dexcom CGM device, glucose data is accessed via the Dexcom Developer API with your explicit authorization. Dexcom's handling of your data is governed by Dexcom's Privacy Policy. You can disconnect your CGM at any time from Settings.

Apple App Store / Google Play Store

If you download the App through the App Store or Google Play, Apple or Google may collect information in accordance with their own privacy policies as part of the download and purchase process.

No Advertising Networks

We do not use any advertising networks, ad tracking, or ad-supported features. We do not share your data with advertisers.

No Data Brokers

We do not sell, rent, or share your personal data with data brokers or marketing companies.

6. Your Rights and Choices

Deleting Your Data

You can delete all locally stored data at any time from within the App via Settings → Privacy → Delete All Data. This action is permanent and cannot be undone. Deleting the App from your device also removes all locally stored data.

Early Access Email

If you signed up for early access notifications, you can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us at privacy@diawise.app.

California Residents (CCPA)

California residents have rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at privacy@diawise.app.

European Users (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data, and the right to data portability. To exercise these rights, contact us at privacy@diawise.app.

7. Children's Privacy

DiaWise is designed for adults managing diabetes. The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately at privacy@diawise.app.

8. Not a Medical Device

DiaWise is a food guidance companion app, not a medical device. The guidance provided by DiaWise is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

DiaWise does not recommend insulin doses, suggest medication changes, or diagnose any condition. Always consult your healthcare team — endocrinologist, dietitian, or primary care physician — before making changes to your diabetes management plan.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page and notify users through the App. Your continued use of the App after such changes constitutes your acceptance of the updated policy.

We will not materially reduce your privacy protections without your explicit consent.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: